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Shopify is a complete commerce platform that provides everything you need to build and manage online stores. It allows you to sell products with little or no coding or technical know-how. Shopify has established itself as the world's ecommerce platform of choice, so much so that it already powers over 800,000 online stores. This Shopify for Zoho Desk bundle provides you a set of workflows orchestrated to solve your larger automation needs. With the help of this flow bundle, customer support agents can easily create tickets for Shopify customers and track their order information without leaving their Zoho Desk interface.
Key Features:
Keep track of your new Shopify customers by adding them as contacts in Zoho Desk. You can also map customer data to relevant fields in your Zoho Desk contact so that it provides more context for your agents.
Add every new order from your Shopify store as a ticket in Zoho Desk. This allows you to communicate more effectively with your customers about their orders.
Update an existing ticket created for orders when customers modify or cancel their Shopify orders. This will let you proactively reach out to customers to find out their problems with the order and win them back where possible.
Since the apps are connected using Zoho Flow, you will be able to add, remove or edit the steps involved in the existing workflows
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
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Hello,
I would recommend you to try Shopify for Zoho Desk powered by Zoho Flow. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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