AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.
Automate the customer feedback process with simple, one-touch surveys delivered via mobile-friendly emails or within your website, product, or app. Automatically collect customer feedback on a daily basis. When integrated with Zoho Desk, you can trigger feedback requests after specific events or key points in your customer life cycle and create tickets when feedback is received.
Key Features:
Automatically trigger NPS surveys after specific events within Zoho Desk
Send surveys in any language and via any channel i.e. email, web, and SMS
Store full survey response and follow up history against the contact record in Zoho Desk
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Hello,
I would recommend you to try AskNicely for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
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