Trusted by great brands
- 32,356,836Chats
- 535,562Operators
- 465,841Portals
- 3,328Chatbots
- 2,257,246,283 visitors recorded
Smart engagement tools to transform your customer journey
Efficient lead capture and qualification
Gather visitor details with pre-chat forms and chatbots. Qualify them based on their browsing behavior with automated lead scoring and pass this to your CRM automatically to streamline your sales process.
Timely and effective lead nurturing
Understand your visitors with real-time visitor insights and proactively engage with them with chat triggers based on lead score, page they're on, time spent, specific actions, and more. Tailor your messaging to their needs and preferences to convert them faster.
Omnichannel customer communication
Delight customers with exceptional support. Instantly respond to queries, resolve issues, and create great customer experience with our fully-equipped live chat for websites, mobile apps, and instant messaging channels.
Round-the-clock customer support
Help your customers 24/7 without having to hire as many staff. Create chatbots easily with our chatbot builder and deploy them across channels to handle the first line of customer support.
Analytics for data-driven decisions
Track your team's progress and improve sales and support with live chat reports . Gauge the effectiveness of your website and user experience, identify flaws, and refine your content and website design to meet business goals.
Awards and recognitions
Why industry leaders choose Zoho SalesIQ
Zoho SalesIQ for every business type and function
No matter what industry your business belongs to or what business function you're in, SalesIQ can help it grow while fulfilling all your customer engagement plans and can enhance your overall customer experience. Find out how it works for your business.
In-app chat with Mobilisten, our mobile SDK
Let your mobile app users quickly get in touch with you from any section of your app. Implement in-app chat support and extend all the other benefits of Zoho SalesIQ to your mobile app with Mobilisten, our mobile SDK available for Android, iOS, and React Native.
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Integrate with your favorite apps
Connect your favorite apps to Zoho SalesIQ to enjoy an uninterrupted flow of data from one system to another. With over 30+ integrations—covering CMS, email marketing, analytics, and more—you'll be able to close deals faster than ever with Zoho SalesIQ.
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New success stories every day
"Zoho SalesIQ helped us identify where we’re getting our visitors from and generate quality leads by directly chatting with them. We get an automated email of visitor behavior and downloadable contact data of visitors, which we use for email marketing to generate traffic and leads. Zoho SalesIQ’s mobile app helps us keep connected with our customers 24/7."
"Our experience with Zoho SalesIQ has been very positive. We are able to now concentrate more on generating sales to both existing and new customers by being easily accessible. Zoho SalesIQ is well-integrated with Zoho CRM. The team behind Zoho SalesIQ is listening to customer requests and constantly trying to improve the product."
"After embedding Zoho SalesIQ on our website and operational platform we are closing deals faster and our customer support has never been so efficient. With Zoho SalesIQ, we have raised the bar of customer relationship. The platform is friendly for both sides and connects well with Zoho CRM, giving us complete information of whom we're talking to."
